Shipping a package with DHL involves preparing the shipment, selecting the correct service, creating a shipping label, booking pickup or drop-off, and tracking the parcel until delivery. DHL provides international and domestic options through DHL Express, DHL eCommerce, and regional service points.

The process is straightforward once the required documents, packaging standards, and service options are understood. The following guide outlines every step clearly from preparation to delivery.

Step Check DHL Service Options

DHL offers multiple shipping services depending on destination and speed requirements.

Main service types:

• DHL Express Worldwide – Fastest international delivery
• DHL Express Economy – More cost-effective international delivery
• DHL eCommerce – For lightweight parcels and online retail orders
• DHL Domestic Services – Available in selected countries

Choosing the correct service ensures accurate pricing and delivery estimates.

Step Prepare the Package

Proper packaging protects the shipment during handling and international transit.

Packaging guidelines:

• Use a sturdy, undamaged box
• Fill empty spaces with protective materials
• Seal all openings with strong tape
• Remove old labels from reused packaging
• Ensure the package meets DHL size and weight rules

DHL may refuse improperly packed items or request repackaging.

Step Check Restrictions and Required Documents

Before shipping, confirm that the contents comply with DHL’s transport regulations.

Common restrictions:

• Hazardous materials (batteries, liquids, chemicals)
• High-value items requiring special paperwork
• Prohibited items per destination country

Required documents may include:

• Commercial invoice (for international shipments)
• Customs declarations
• Product descriptions and HS codes
• Export licenses (if applicable)

Accurate documentation prevents customs delays.

Step Create a DHL Shipping Label

DHL labels can be created online or at a DHL service location.

How to create a label:

1. Visit the DHL online shipping portal.
2. Enter sender and recipient details.
3. Provide package weight and dimensions.
4. Select the preferred shipping service.
5. Print the label and attach it to the parcel.

The label must be placed on a flat, visible surface.

Step Schedule a Pickup or Drop Off the Package

DHL offers flexible handover options.

Pickup options:

• Schedule a pickup through DHL’s website
• Call DHL customer service
• Use a business account for regular scheduled pickups

Drop-off options:

• DHL ServicePoint or partner retail stores
• DHL Express centers
• Parcel lockers (in selected regions)

Pickup availability depends on location and service type.

Step Track the Shipment

Once the parcel is handed to DHL, the tracking number becomes active.

Tracking tools:

• DHL Express tracking page
• DHL eCommerce tracking portal
• DHL mobile app
• SMS and email notifications

Tracking updates include processing scans, transit events, customs status, and delivery progress.

Step Delivery and Confirmation

DHL scans the shipment upon completion and may record a digital signature or proof-of-delivery message.

Delivery confirmation options:

• Signature required
• No-signature delivery (where permitted)
• Delivery to a ServicePoint if the recipient is unavailable

Notifications appear automatically in the tracking portal.

Additional Tips for Successful DHL Shipping

• Weigh and measure the package accurately to avoid surcharges.
• Ensure recipient contact information is correct.
• Use protective packaging for fragile items.
• Prepare customs documents in advance for international shipments.
• Review DHL’s prohibited and restricted item list before shipping.

Conclusion

Shipping a package with DHL involves choosing the correct service, preparing the parcel, creating a shipping label, arranging handover, and tracking the shipment to delivery. DHL’s global network and digital tools make the process efficient for both domestic and international shipments. Understanding each step ensures smooth handling, fewer delays, and a predictable delivery experience.